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SalaryWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
As an associate in the D365 Customer Engagement (CE) practice, you will actively participate in learning the D365 C E solutions , including Sales, Field Service, Customer Service, PSA and Marketing applications, and engage in the full cycle of software implementation. This will include working directly with clients, learning their business and gathering the requirements of a tailored, effective software solution . Associates will have integral involvement in designing, building and documenting system enhancements, and then testing the results and training customer personnel in their use .
Responsibilities:
Perform business analyst functions
Engage in requirements gathering sessions with clients
Assist in the creation of design documentation
Hands on configuration of the application
Work with client to validate the solution
Assist with training
Perform ongoing support as needed
Work well with team members, clients, and other vendors
Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Basic Qualifications:
Bachelor's Degree in Information Technology , MIS , Accounting, Computer Science or other related business fields
Ability to t ravel
A minimum 3.0 GPA is preferred
Preferred Qualifications:
Demonstrated ability to take initiative and work in a self-directed manner and develop strong work ing relationships with clients
Relevant, hands-on work-related experience working in a team environment
Desire to learn and grow
Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
Experience with Scribe a plus
At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits .
RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer. We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.
Starting at: $70,000.00
