Cybersecurity & Fraud Technical Specialist

The Employment Development Department (EDD) has immediate openings for Information Technology Cybersecurity and Fraud Technical Specialists. This role involves leading and performing engineering-level duties to support security and fraud related issues within the Cybersecurity Operations and Fraud Center. Key responsibilities include being able to communicate well as a technical project lead and mentor, developing technical requirements, designing secure solutions, developing detection and prevention tools, collaborating on security risk assessments and audits, developing and maintaining documentation, Linux and Windows security systems configuration and administration, enhancing operations, conducting fraud and forensic investigations, monitoring system capabilities, vulnerability and threat testing, incident response, staff training, and EDD modernization.
The Cybersecurity & Fraud Technical Specialist:

• Designs, develops, configures, documents, and maintains information security related systems, policies, procedures, and practices supporting EDD's cybersecurity operations & Fraud center and modernization activities.
• Applies cybersecurity operation and fraud detection analysis and countermeasures for potential data and systems threats and vulnerabilities.
• Actively monitors, analyzes and responds to incidents related to the proper application of privacy protection processes to identify, address and mitigate suspected privacy, disclosure and fraud incidents as well as inappropriate access and breeches of state and federal tax information and personally identifiable information.
• Ensures EDD cybersecurity operations and fraud center systems, policies, procedures and practices incorporate and comply with applicable federal, state, local, and industry legal, statutory, and regulatory requirements.

This position may be eligible for Telework under EDD's Telework policy and is located in the heart of downtown Sacramento at EDD's headquarters office at 800 Capitol Mall, Sacramento. Employees are required to report to their headquarters office as needed. Expenses related to traveling to and from the assigned headquarters location are not covered by EDD and are the responsibility of the employee.
You will find additional information about the job in the Duty Statement .
Working Conditions
Typical office environment.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position DetailsJob Code #:
JC-407341
Position #(s):
280-390-1402-012
280-390-1402-016
280-390-1402-018
280-390-1402-003
Working Title:
Cybersecurity & Fraud Technical Specialist
Classification:
INFORMATION TECHNOLOGY SPECIALIST I$5,960.00 - $7,988.00 A
$6,554.00 - $8,784.00 B
$7,197.00 - $9,643.00 C
# of Positions:
4
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00 am - 5:00 pm
Work Week:
Monday - Friday
Department InformationThe Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website: http://www.edd.ca.gov
Special Requirements
It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .
Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/3/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Job Control # 407341
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Attn: Job Control # 407341
EDD/Human Resource Services Division (6th floor solar)
722 Capitol Mall
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is Required.
  Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working on large scale enterprise information technology and cybersecurity engineering projects.
• Understanding of IT infrastructure, linux, windows, networks, firewalls, servers, cloud, coding, scripting, security protocols, authentication, and authorization.
• Ability to gather, write, and communicate detailed technical procedures, requirements, and solution design documentation.
• Possess effective interpersonal and professional technical qualities with the ability to build valuable internal and external relationships with a wide variety of people.
• Ability to effectively communicate verbally and in writing to all levels of management and staff.
• Ability to use rigorous logic and methods to solve difficult technical problems with effective solutions.
• Ability to make sound decisions based on analysis, experience, and judgment.
• Ability to use time and resources effectively & efficiently.
• Ability to produce results working independently and in a team.
• Ability to learn emerging technologies that may become necessary to support the organization's business and long-term strategic plan.
• Bachelors or Masters degree in Computer Information Systems, IT Systems Engineering, Digital Forensics, Computer Science, and/or Cybersecurity Engineering, or equivalent work experience.
• Certifications in Information Technology, Cybersecurity, Digital Forensics, IT Systems Engineering, Cloud, Coding, Scripting, Linux, and/or Network, etc.
• Certifications in CISSP, CCSP, CISM, CRISC, CEH, OSCP, Azure/AWS Architect, Splunk, etc.

BenefitsBenefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Manraj Atwal
(916) 654-9203
Manrapreet.Atwal@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is REQUIRE D. The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you will be invited to an interview. The SOQ should be typed and not more than one page in length for each question, not less than 12 point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page.

Describe a recent enterprise technology project where you provided cybersecurity Linux systems engineering, solution design, Linux configuration and administration. What critical security systems, documentation, people, processes, framework, and technology controls were implemented?

Describe how your professional IT work experience and education qualifies you for a cybersecurity systems engineering and Linux administration role and responsibilities of this position based on the position duty statement and desirable qualifications.

Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statement above may not receive further consideration and may be excluded from the hiring process.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (menta...