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Form of workAbout World Group:
World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, Customs House Brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.
We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!
World Group - Our Culture - YouTube
www.worldgrouplogistics.com
About UWL:
UWL® is a top 20 American-owned NVOCC and leading provider of global 3PL services. We take pride in delivering seamless supply chain solutions backed by a team of creative problem-solvers. We specialize in ocean transportation, air freight, project cargo, warehousing and distribution, road and rail, bulk liquid logistics, and Customs House Brokerage. Our proof is in our owned assets: a national network of distribution centers, dependable trucking capacity, and a user-friendly data management platform that delivers transparency and data you can count on. To find out more, visit www.shipuwl.com.
About This Role:
UWL, a World Group company, is currently looking for a detail oriented person to join our family as a Customs House Brokerage Import Specialist for our corporate headquarters in Rocky River, Oh, or our growing offices in Dallas, Tx, and Tulsa Ok!
The CHB Import Specialist will ensure timely and accurate transmission of information to U.S. Customs to avoid any delays due to incorrect information manifested by origin and to prevent any penalties issued by U.S. Customs. Does this sound like you or fit your experience? Get in touch with us by applying here.
Duties and Responsibilities:
- Delivers excellent customer service
- Escalates uncommon, complex issues to the next level manager for resolution when necessary
- Tracking and tracing shipments with carriers
- ISF filings
- Pre-entry requirements
- Reviews and audits customs commercial documents
- Compiles and prepares commercial regulatory document(s) for entry processing (7501, 3461, 7512, PGA, etc.)
- Invoicing of customers
- Preparation of freight payments and OBL to carrier
- Dispatches cargo
- Confirms delivery of cargo
- Maintains customer profiles for owned accounts
- Meets minimum productivity and established KPI goals
- Meets compliance standards
- Other duties as assigned
Education and Experience:
- High School Diploma required, Bachelor’s Degree preferred
- Ability to prioritize with well-developed multi-tasking skills
- Familiar with U.S. Customs information
- Previous customer service experience
- Exhibits strong attention to detail, commitment, professionalism, and sense of urgency
- Excellent organization, communication, and interpersonal skills
- Ability to learn/use various computer programs
- Thrives in a fast-paced environment
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to safely perform the essential functions of this job.
- Regularly required to sit for extended periods of time while speaking with customers over the telephone, and frequently performing desk-based computer tasks.
Working Conditions:
Normal office working conditions.
Benefits/Perks:
- Competitive compensation
- Comprehensive Benefits package:
- Medical, Prescription, Dental, Vision
- Life, AD&D, & Disability insurance
- Employee Assistance Program
- Financial planning
- 401(k) plan with up to 6% company match
- Paid Time Off
- Flexible work arrangements
- Internal Mobility & professional development opportunities
- Tuition assistance
- Bonus Eligibility
