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Form of work
SalaryAs a Customer Service Support Specialist, you will play a critical role in the functioning of the Service organization by providing support in all aspects of the service process. This role is instrumental in providing high quality support to our customers, which includes answering calls, responding to email correspondence, providing logistics support, and supporting the other teams within the company. The Customer Service Support Specialist will ensure the return of defective products, communicate with customers, interact with our repair departments, and maintain data on activity. The position is responsible for overall RMA management for all ICI products, ensuring that RMAs are created accurately, and that any additional technical assistance is provided in a timely manner by our Technical Support Staff. For the right candidate this can be a temp to perm position.
Job Types: Full-time, Temporary
Pay: $14.00 - $16.00 per hour
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
