Address
Form of work
Salary```Overview```
We are seeking a highly motivated and customer-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a crucial role in providing exceptional customer service and support to our sales team. This is an excellent opportunity for individuals with strong communication skills, and who enjoy working in a fast-paced sales environment.
```Duties```
- Execute some aspects of the sales function including quotes, order processing, and delivery dates - ensure the accuracy of information being entered to guarantee the correct item(s) are ordered
- Educate customers about product terminology, features, and benefits in order to improve sales and customer satisfaction
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed
- Collaborate with the Operations Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies
- Understand and follow work instructions, operating procedures, and company policies
- Meet with the customer on a weekly, biweekly or monthly basis to address any questions or concerns they may have.
- Communicate with the customer on the status of quotes.
```Requirements```
- Previous experience in sales or customer service is preferred
- Excellent verbal and written communication skills
- Strong analytical skills to understand customer needs and recommend solutions
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and CRM systems
- Detail-oriented with strong organizational skills
If you are a motivated individual with a passion for sales, excellent communication skills, and a desire to provide exceptional customer service, we encourage you to apply for the Sales Support Representative position. Join our dynamic team and contribute to our continued success!
Job Type: Part-time
Pay: $13.50 - $15.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Experience level:
- 2 years
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Dallas, TX 75237: Relocate before starting work (Required)
Work Location: Hybrid remote in Dallas, TX 75237
