The Customer Support Specialist III - Judy Center is responsible for partnering with Title I parent liaisons; case management, coordination of services, communication with families, home visits, tracking progress of clients, maintain documentation and ensuring the participation of all partners. The Customer Support Specialist III is also responsible for the maintenance of data for evaluation purposes and tracking data documentation. Ensures and documents family outreach is conducted: advise and assists families with access to services including monitoring and follow-up; coordinate and verify the collaboration of service partners.