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Form of workAFL provides industry-leading fiber optic products and services across the globe. Our company was founded in 1984 with a single fiber optic cable and now we manufacture over two thousand products, employ over 7,000 associates and consistently generate annual sales in excess of a billion-dollars in revenue. With our commitment to professional growth and employee development, let AFL “Connect” you to your next career opportunity!
What We Offer:
- A hybrid in Office Schedule for qualifying employees
- Flexible time off policy
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advancement with an industry leading company!
- Responds to inbound (phone and email) customer requests for product orders.
- Advises customer of product pricing by generating quotes from established purchase agreements.
- Consults with Scheduling for the availability of manufacturing staff and shipping to build and deliver product to customers.
- Collaborates with Engineering on special orders, and new part set-up to meet customer’s needs.
- Analyzes orders to confirm appropriate packages are included to meet customer needs.
- Keeps customers informed as to status of orders and shipment dates.
- Engages in analytical problem solving for troubleshooting issues with an order, invoice, inventory, and determines a resolution.
- Act as liaison between Account Managers, Manufacturing, Purchasing, and Finance.
- Strives to meet sales quota in partnership with Account Managers.
- Offers management ideas and suggestions for process improvement.
- Adhere to and promote the environmental, health and safety policies of AFL.
- Shows comprehension and application of all in-house level 1 training materials
- Flexible and adaptable to work in a rapidly changing, fast-paced environment.
- Must be highly motivated with a strong sense of urgency and desire to meet customer expectations.
- Innovative and creative with problem solving skills.
- Excellent communication skills in both written and verbal form with external and internal contacts.
- Excellent organizational skills, detail-oriented approach and thorough in completing tasks.
- Ability to work independently and as a team member.
- Demonstrated ability to work at peak performance in keeping the team focus, goals and forecast in the forefront.
- Computer skills, Microsoft office products, including strong Excel skills.
- Required to sit for most the day with occasional walking around the facility.
- Manual dexterity used frequently with repetitive finger motion.
- Occasional lifting up to 25 pounds.
- Specific vision abilities include close vision and the ability to adjust focus.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
