Customer Support Administrator

Do you have a knack for being resourceful, helpful and proactive? Does organization and problem-solving come naturally to you? Are you looking for an opportunity you can sink your teeth into?

If you answered yes to these questions, your next best career move is a click away…but before you do please read a little about us…

Right Hand Rhino is the fastest growing commercial exterior cleaning company based out of Nashville, TN. We currently offer window cleaning, pressure washing and high-dusting services for customers throughout Middle TN, with offices inChattanooga TN and Huntsville AL.

We are driven. We are constantly learning. And we are growing. Our planned expansion will take us to Oklahoma City, OK and Las Vegas, NV within the next year.

Our goal is not just to become the biggest company in our industry, but to provide a unique opportunity for anyone interested in learning and growing with a successful small business.

Our team is currently looking for an administrative assistant to support us with:

• Customer service
• Invoice Management
• Sales
• Scheduling

Responsibilities include but are not limited to:

• Answering phones
• Helping customers with invoice issues
• Outbound Calling
• Updating Account Information
• Managing company emails
• Supporting the Production Manager, Sales Manager and CEO with various administrative tasks

Requirements to apply:

• Must have availability from 8am-5pm Monday through Friday
• Must have a reliable computer (laptops are required)
• Must have experience working in project management related platforms (ie ClickUP, Asana, Basecamp etc)
• Must have at least 2 yrs experience working in an administrative position/ role

PLEASE NOTE - this position is 50% remote and 50% in-office. Candidate MUST have the ability to attend meetings in person as required by their supervisor.

The ideal candidate for this role is someone who is reliable, highly organized, has great follow-through and communication skills, and can be flexible/multitask.

There is an opportunity for growth and the potential to support additional leaders depending on how this engagement goes.

Starting pay is $16 per hr with the ability to earn weekly bonuses, commissions and participate in company incentive programs.

Serious applicants only! Candidates will be invited for an in-person interview within 24hrs of applying.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Professional development assistance
• Work from home

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work

Application Question(s):

• REQUIRED QUESTION - Why are you applying for this position?
• REQUIRED QUESTION: Will you be able to commute to Mt Juliet and/or Nashville for this position?
• REQUIRED QUESTION: What project management tool have you worked with?

Experience:

• Administrative: 2 years (Required)

Work Location: Hybrid remote in Mount Juliet, TN 37122