Customer Service/Sales Associate/Cashier

At Canton Car Wash (CCW), we recognize that our employees are what set us apart and deliver the great experience only found at our facilities. If you’re looking to join a fun, energetic team in an upbeat environment, we are hiring for our Customer Service/Sales Associate role in our Columbia, Maryland location.

Customer Service & Sales Associates assist in signing new members into our membership plans and taking care of account issues while obtaining and servicing customer needs. Our staff members are also expected to demonstrate the highest level of customer service while crafting espresso and coffee orders to the standards set forth by CCW.

CCW offers a competitive compensation package including:

• Competitive hourly pay and tips and sales commission
• Free unlimited membership and discounted detail packages
• Competitive health benefits including dental and vision after the eligibility period
• ADVANCEMENT opportunities across all locations. We put our employees first and help turn jobs into careers!
• Ongoing professional training and development
• Fun, inclusive, positive working environment

Responsibilities and Duties

· Up-selling services, selling memberships

· Keeping the coffee area and lobby clean and organized during shift

· Answering phones, scheduling appointments, and dealing with customer account questions

· Maintain a safe and healthy work environment by following company standards and regulations

· Develop customer relationships

· Operate cash register and process payments

· Use of electronic scanners, cash registers, or related equipment

Qualifications

· Great smile!

· Able to sell services to align with customer needs

· Strong interpersonal and listening skills with an outgoing personality

· Action-oriented with a team-player attitude

· Works with a sense of urgency

· High energy and desire to work both indoors and outdoors in varying weather conditions

· Presentable and professional appearance

· Ability to work long hours on your feet in a fast-paced environment

· Minimum of 1 year of previous customer service experience with one employer

· Reliable transportation

· Open availability

· Starting pay is determined based on individual qualifications and includes commission and tips

Job Types: Full-time, Part-time

Salary: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Columbia, MD 21046: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Columbia, MD 21046: Relocate before starting work (Required)

Work Location: In person