Address
Form of work
SalaryResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Handle guest/family requests and complaints promptly and effectively, escalating issues as necessary
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as data entry, filing, and photocopying
- Coordinate with other departments to ensure smooth operations and guest satisfaction
-Completing patient room rounds
-Welcome new patients in and guide ambulance staff to patients' room
-Call patients' families as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask
- Familiarity with phone systems and office equipment
- Ability to handle difficult situations with patience and professionalism
- Knowledge of medical receptionist duties is a plus
As a Front Desk Agent, you will play a vital role in creating a positive guest experience. Your friendly demeanor, attention to detail, and ability to handle various tasks simultaneously will contribute to the overall success of our facility.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Berkeley, CA 94705: Relocate before starting work (Required)
Work Location: In person
