Customer Service Representative/Teller

Bank Teller/Customer Service Representative

Our financial institution is currently looking for a qualified individual to fill the role of bank teller/Customer Service representative. The successful candidate will provide excellent banking service to clients in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.

RESPONSIBILITIES:

Process financial transactions promptly, accurately and ability to maintain high level of confidentiality

Receives and issues receipts for checking and savings account deposits

Receives payments for mortgages, consumer and other loans, utility bills. Provides a variety of

other services.

Makes Cash and check withdrawal payments

Balances cash drawer at the end of the day and compares total amount to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary

Assists in the bank-by-mail function, if available.

Cashes checks in accordance with financial institution procedures, and ensures that funds are appropriately disbursed and collected.

Assists in the night depository function.

Strictly adhere to all bank policies and procedures

Prioritize customer demands

Provide impeccable Customer Service

Communicate professionally with all customers and colleagues

Uphold understanding of all banking products and services, along with company systems and procedures

Report to Branch Manager at First National Bank of Oneida

Report to Teller Supervisor

EDUCATION & EXPERIENCE:

High school diploma or equivalent

Completion of a formal teller training program, experience as a teller or within banking environment

Good interpersonal and training skills, as well as good mathematical, organizational and standard office equipment skills

Cash handling and/or Customer Service experience preferred

Strong computer skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person