Customer Service Representative

About our Company:

United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint into more locations soon.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - whatever word you want to use to describe a group of people that just work together. Uniteders are family. Uniteders are a group of people that unite together to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind. We are quirky and weird and different and unique. We are all those things. But collectively, we are UNITEDERS.

Due to our company’s growth, we are now hiring full-time Customer Service Representatives for our M-F 8:15 a.m - 5:15 p.m shift. In the Customer Service Representative position, you will support and provide superior Customer Service via phone, email, various computer systems, and fax while striving to build relationships with our current and future clients. You will coordinate prompt handling of all client service requests, including but not limited to, update assignments, quoting fees and finalizing recovery assignments. You will also assist Account Managers and serve as the liaison between clients and the recovery agents in the field.

Experience and Skills:

What we are looking for:

A self-starter with the drive and discipline to perform successfully under limited supervision.

A naturally curious soul. Someone who is willing to dig-in and take the extra step necessary to achieve success.

An excellent communicator. Knowledge is power and the ability to clearly communicate that information will make you a power-player and on the team.

An adaptable team player with a positive outlook and great attitude.

Desired Qualifications:

A high school diploma or equivalent.

At least 1 year Customer Service experience preferred

Intermediate Computer Skills

Ability to multitask effectively and accurately

Detail-oriented and organized

Excellent interpersonal skills

Strong communication skills

Successfully pass drug screen and background check

We are open to entry level candidates for this role, as long as you are confident in providing Customer Service over the phone and have a high school diploma.

We are looking for individuals who are interested in growing with us and becoming a Uniteder. If you have a desire to develop both personally and professionally, reach out to us! We would love to hear from you, regardless of your experience level.

If you are a positive team player who is a motivated self-starter and prides themselves on delivering great service, we want to talk with you!

United is growing-come grow with us!

Job Benefits:

Perks/Benefits:

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Discounted Gym Membership

From: United Recovery and Remarketing