Address
Form of workOur Customer Service Reps are the backbone of our success. No matter the industry a company cannot be successful without being a leader in Customer Service and satisfaction. This professional will need to have exceptional communication skills and a strong ability to multitask while paying attention to detail.
Duties:
- Maintaining and further developing strong relationships with current customers.
- Data Entry, shipment tracking, and status updates for customers.
- Developing creative problem solving procedures through experience and abstract thinking.
- Growing clientele potential and opportunity.
- Representing the core values behind Online Transport.
Job Requirements:
- Excellent written and verbal communication skills
- Customer service, problem solving, presentation, organization, computer, analytical, and people skills
- Must have the ability to work in a team environment
- Able to prioritize and manage time efficiently
- TMW experience preferred
- Logistics/transportation experience required
We offer a strong benefits package including:
- Health care: Medical, Dental and Vision
- Insurances: Short-Term Disability, Long-Term Disability, and Company Paid Life Insurance
- Paid Vacation/PTO
- 401K Plan with company match
- Access to company resorts – Gatlinburg, TN
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Bristol, TN 37620: Relocate before starting work (Required)
Work Location: In person
