About us
Live Oak Electrical Services, LLC is an electrical contracting company located in Ridgeland, SC. We service Bluffton, Hilton Head, Hardeeville, Ridgeland and the greater Beaufort and Jasper Counties. We specialize in residential service work, residential new construction, remodels, and small to mid-sized commercial construction.
Our work environment includes:
- Fun, fast-paced environment
- Supportive atmosphere
- Paid time off
- Competitive pay
- Health Benefits
We are looking for a Customer Service Rep/Administrative Assistant to join our team and provide outstanding Customer Service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, providing general assistance to customers while working closely with other vendors and team members. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to handle difficult situations with professionalism and grace.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Maintain customer records and update account information as needed.
- Handle customer inquiries over the phone, email, or chat.
- Provide excellent Customer Service to ensure customer satisfaction.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Ridgeland, SC 29936: Relocate before starting work (Required)
Work Location: In person