Customer Service Representative

We are seeking-

On-site 2nd shift Customer Service Representative

Sundays plus a weekday off, major holidays off

M-F 10:30-7  Sat 8:30-5

You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in Customer Service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

EEOB