Customer Service Representative
Responsibilities:
- Represent company to OEM production customers by providing answers on product related
questions, traces lost shipments, interprets and clarifies customer orders for the shipment
department.
- Takes order over the phone and mange web based ordering, confers with management
regarding customer credits, returns goods for credit identifies quality assurance complaints.
- Authority to approve allocation of stock within the negotiated contract terms or the
organizational defined parameters
- Authority to access production systems for the managing customer sales orders and suppliers
through inventory systems.
- Responsibilities require internal coordination of contract administration , purchasing ,
Engineering, QA, Traffic and ware housing.
Qualifications Basic
- Bachelor’s degree in Aerospace/Mechanical /Production engineering
Preferred
- SAP knowledge
- MS office
- Multi-tasker
- IT knowledge or background
- Strong oral and written communication skills
- Knowledge of Aerospace industry and standards
Special remarks: 100% Onsite Rate Only US Citizen or Green Card Holder
Job Type: Contract
Pay: $49.00 - $55.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- Wichita, KS: Relocate before starting work (Required)
Work Location: In person