Customer Service – Self Storage
Keepers Self Storage, Bergenfield, NJ
Full Time – Competitive hourly pay and monthly bonus
Duties and Responsibilities
- Guide new customers through the rental process
- Convert telephone, internet, and walk-in inquiries into storage rentals.
- Renting self-storage units, rental trucks and selling merchandise.
- Daily property walks to check locks and cleanliness of facility.
- Collection calls
- Processing cash, check and credit card payments.
- Ensuring merchandise display is always fully stocked.
Hours: Tues, Wed, Thurs: 12:00 pm-6:00 pm, Fri: 9:00 am - 6:00 pm. Sat: 8:30 am - 5:00 pm
Requirements
- Provide excellent Customer Service to new and existing customers
- Basic computer skills
- Work well independently and with the team
- 2+ years of Customer Service experience such as keyholder, front desk, store associate and other customer centered roles
- Valid Driver’s License with access to reliable transportation.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 35.5 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Paid training
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person