Customer Service Representative

```Job Overview:``` We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys interacting with people and has a passion for delivering excellent customer experiences. ```Duties:``` - Answer incoming customer inquiries via phone, email, and chat - Provide information and assistance to customers regarding products, services, and orders - Resolve customer complaints or issues in a timely and professional manner - Process orders, returns, and exchanges accurately - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction - Conduct outbound calls to follow up on customer inquiries or requests ```Skills:``` - Excellent verbal and written communication skills in English and Spanish - Strong Customer Service skills with the ability to analyze customer needs and provide appropriate solutions - Proficient in using computer systems and software applications - Ability to multitask and prioritize tasks effectively - Bilingual proficiency in additional languages is a plus - Previous experience in sales or outbound calling is preferred If you are a self-motivated individual with a passion for delivering exceptional Customer Service, we would love to hear from you. Join our team and be part of an organization that values its employees and provides opportunities for growth. Please note that this position is located in and requires the ability to communicate effectively in English and Spanish. ```Note:``` The job description does not contain any contact information such as email or phone number.

Job Types: Full-time, Part-time, Contract

Pay: $14.63 - $30.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Work from home

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Hybrid work

Work Location: Hybrid remote in Sugar Land, TX 77478