Customer Service Representative

GoVine Insurance is an insurance brokerage writing policies in almost all 50 states. We are looking for a talented Customer Service Specialist who is searching for an opportunity to grow within a rapidly expanding company.

Do you have experience in insurance verifications, Customer Service, or experience in a call center? If so, you’ve found the perfect job! We are hiring candidates with any of the following experience:

• Insurance verification experience
• Customer service experience
• Call center experience
• Administrative jobs
• Retail experience with customer interaction

Please note, this is not a remote position. We are only looking for South Florida applicants that can work 9am-6pm Monday through Friday at our Fort Lauderdale location.

Responsibilities:

• Performing insurance verifications to ensure that documents and applications were completed properly
• Perform all tasks as assigned by the Customer Service Supervisor and other Back Office Managers
• Preparing and analyzing internal and external quality reports for management review
• Providing structured and timely recommendations through verbal or written feedback to agents, leadership, and training staff
• Work hand-in-hand with the Customer Service department to ensure that any issues are addressed

Apply now and one of our Hiring Managers will reach out by phone! You could have an interview as early as THIS WEEK!

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 – 50 per week

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer Service: 1 year (Required)

Work Location: In person