Customer Service Representative / Job Estimator

About us: Studio G

We are a locally owned and operated supplier of closet systems, mirrors, hardware, glass enclosures and railings that we fabricate and install in homes all over West Michigan.  We partner with homeowners on remodel projects as well as work directly with home builders on new construction developments.

At Studio G, we are passionate about the details.  Specifically, the finishing details that make a house into a thoughtfully curated home – balancing color, texture, finish and high-quality craftsmanship.  We take great pride in providing quality interior products and delivering a premium client experience.

Toward that end, we also work diligently to provide a premium employee experience.  We know that our team makes the difference, so we invest significantly in our people.   We aim to be an employer of choice in our industry.

Studio G has been owned by the Gugino family for over 27 years.  We anticipate significant growth in 2023 and beyond, so we’re currently looking to add new team members to our staff.  No experience?  That’s ok!  We will train you.

Benefits

Studio G generally offers a wide range of benefits to eligible employees, including but not limited to:
• Medical Insurance (health, dental, vision, prescription drug)
• Disability Insurance
• Life Insurance
• Retirement Savings Plan
• Flexible Spending Accounts
• Health Savings Accounts
• Chiropractic Care

Job Location(s)

Holland, MI and Spring Lake, MI

Role – Customer Service & Job Estimator (FULL TIME)

Studio G is looking for both entry-level as well as experienced Customer Service Representatives and Job Estimators of glass products and closet systems at residential and commercial customer locations across West Michigan. 

Ideal candidates should be detail oriented, take pride in a job well done, be open to learning, have a positive attitude and be comfortable coordinating with multiple departments and customers.  

You’ll be doing a lot of this:

• Analyzing measurements provided by Installers, placing orders for materials, getting quotes, interpreting job specifications and factoring in labor and other costs.
• Working as part of a team
• Compiling and recording job and cost data
• Answering calls and inquiries from customers and installers

So, you should have this:

• Comfort using technology and office equipment
• Good verbal, written, and interpersonal communication skills
• Sharp decision-making skills and receptive to learn
• Detail-oriented with a high sense of urgency; ability to read tape measure fractions
• Self-starter with strong work ethic

Pay is depending on experience and skill set, plus full benefits.  We are an Equal Opportunity Employer.

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