Address
Form of work
SalaryResponsibilities:
- Provide exceptional Customer Service to clients via phone, and email
-Answer customer inquiries and resolve issues in a timely and professional manner -
- Assist with order processing/order entry, tracking, and delivery updates -
-Collaborate with other team members to ensure customer satisfaction
-Invoice Shipments
-Assist with BOL's and scanning tickets as needed
-Match and track fabric when received in
Qualifications:
-Previous experience in a Customer Service role (furniture) is a plus
- Strong multitasking skills with the ability to handle multiple inquiries simultaneously -
- Proficient in data entry and navigating computer systems -
- Ability to work independently as well as part of a team
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Lenoir, NC 28645: Relocate before starting work (Required)
Work Location: In person
