Customer Service Representative

Customer Service Representative

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for analyzing and understanding the market in which we operate, as well as providing excellent Customer Service to our clients in the financial services industry.

Responsibilities:

• Analyze and understand the market in which we operate

• Provide excellent Customer Service to clients in the financial services industry

• Respond to client inquiries via phone, email, and chat

• Resolve client issues in a timely and professional manner

• Maintain accurate records of client interactions and transactions

• Collaborate with other departments to ensure client satisfaction

Qualifications:

• High school diploma or equivalent required; Bachelor's degree preferred

• 1+ years of experience in Customer Service or related field

• Excellent communication skills, both written and verbal

• Strong problem-solving skills and ability to think critically

• Ability to work independently and as part of a team

• Proficient in Microsoft Office Suite

Benefits:

• Competitive salary

• Health insurance

• Dental insurance

• Vision insurance

• 401(k) plan with employer match

• Paid time off

If you are passionate about providing exceptional Customer Service and have experience in the financial services industry, we encourage you to apply for this exciting opportunity.