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SalaryCustomer Service Representative - a full-time on-site opportunity in Venice, FL. Monday – Friday 8:30am to 5:30 pm (with flex). Starting pay is $15.00 - $20.00 per hour based on experience. PLUS we offer healthcare plans, paid time off, paid vacation, and a 401K plan that has a zero-vesting period!
At Enzymedica, we make great health easier for everyone. It starts with healthy digestion – but that’s only the beginning. We’ve helped digest millions of meals, and our results speak for themselves. Our flagship product, Digest Gold, has been the #1 enzyme product for more than a decade.
We find the best ingredients on the planet, validate them with the latest science then formulate clean, effective products made without compromise. Along the way, we try to make a difference in the world by investing in people and planet initiatives that support our company values and our legacy.
Enzymes are the spark of life — nothing in the body happens without them. We see our team members the same way. From sales and customer success to the warehouse and lab, our hard-working employees help change people’s lives.
Join one of the best companies on Florida’s Gulf Coast. We’re hardworking, driven on a mission to change the world, and we proudly offer competitive compensation and comprehensive benefits that reflect our gratitude for our employees. Build a career you’ll be proud of, at the #1 natural digestive health and wellness company.
DESCRIPTION AND RESPONSIBILITIES:
This is a full-time on-site role for a Customer Service Representative at Enzymedica in Venice, FL. The position is Monday through Friday with NO WEEKENDS. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience by performing tasks such managing orders and changes, decipher questions, and providing continual monitoring and follow up to orders. Provide exceptional service assisting customers, sales, and consumers on the phone with product related questions or follow up. The Customer Service Representative will also be responsible for handling customer inquiries, resolving complaints, and processing orders. Customer Success is the face of our business, often the first and last contact a customer will have. We are looking for smart passionate people with a desire to help others.
QUALIFICATIONS:
A great personality with a passion for helping people
- Customer Service Representative, Customer Support, and Customer Satisfaction skills
- Excellent communication skills, both written and verbal
- Ability to work well under pressure and handle a variety of inquiries, calls, and order types of customer inquiries via inbound and outbound calls as well as written communication / follow up.
- Proficiency in Microsoft Office Suite
- Experience with CRM systems a plus
- High school diploma, or equivalent, required; Associate’s or Bachelor’s degree preferred
- Experience in the natural products industry is a plus
WHO WE ARE!
- NO WEEKENDS
- Leading enzyme experts
- Great benefit package
- 401K plan with NO vesting period
- Onsite gym
- Beautiful state of the art office
- An allotment for FREE supplements per month
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Application Question(s):
- This position is located onsite at 771 Commerce Dr. Venice, FL 34292. About how far is that from you?
- We require all candidates undergo a background check upon being hired. Are you comfortable with this process?
- This is a full-time / onsite position. Are you available to work Monday - Friday (no weekend)?
- Please provide the best email address to contact you. Mine is p.white@enzymedica.com
Work Location: In person
