Customer Service Representative (Bilingual Spanish)

Bilingual Spanish-Customer Service Represenative-CSR wanted for an IN OFFICE POSITION at our Chicago State Farm Insurance Agency office.

Our State Farm Insurance Agency: We provide our customers with protection and peace of mind. With years of experience and a commitment to remarkable CUSTOMER SERVICE, we have built a strong reputation as a leader in the insurance industry. As a State Farm Agency, our wide range of insurance and financial products enables us to provide tailored solutions to our customers.

Responsibilities:

• Sales and Customer Acquisition: Engage with prospective customers to understand their insurance needs and recommend personalized insurance and financial products that align with their unique requirements.
• Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement.
• Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner.
• Customer Relationship Management: Building strong and lasting relationships with customers, ensuring their satisfaction, and providing ongoing support.
• Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency.

Qualifications:

• Sales Experience: Prior experience in sales or CUSTOMER SERVICE is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed.
• Communication Skills: Excellent listening, verbal and written communication abilities to effectively convey insurance concepts and provide top-notch CUSTOMER SERVICE.
• Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with customers.
• Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets.
• Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.
• Insurance Licenses: Possessing Illinois Insurance Producer Licenses would be advantageous. If not, the ability to obtain licenses asap would be mandatory.

Benefits:

• Base comp (doe and insurance licenses) plus commission/bonus
• Paid time off
• Profit sharing plan
• Mon-Fri 9am-5pm
• Opportunity for career growth and advancement within the agency

*** If you have interest, contact us via this site / online only ***

Note: Position is with a STATE FARM AGENT's OFFICE, not State Farm Companies.

Keywords: Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent, , Agent Team Member, State Farm Customer Service Representative – CSR, Sales representative, Property and Casualty License, Property & Casualty License, Life & Health Insurance License, Life and Health License

Job Type: Full-time

Pay: $36,000.00 - $56,000.00 per year

Benefits:

• Paid time off
• Tuition reimbursement

Supplemental pay types:

• Commission pay

Work setting:

• In-person
• Office

Application Question(s):

• If you're "not" insurance licensed, would you be comfortable getting insurance licensed asap?
• Are you a short commute to our north side Chicago office and would you be comfortable travelling to our agency office daily for this “in office position”?

License/Certification:

• Property + Casualty Insurance Producers Licenses ? (Preferred)

Work Location: In person