Address
Form of workJob Description
Join a company that is committed to making a difference in peoples lives every day. Our agency is looking for a detail-oriented, professional, and friendly individual to join our team as a Part-Time Receptionist. You will be our customers' first point of contact for our busy office. We pride ourselves on our excellent Customer Service, and we know that with your positive attitude and welcoming demeanor, you may be the perfect fit for this role. Each day, you will be responsible for answering multiple phone lines, providing Customer Service, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as needed. If you are trustworthy, reliable, and adaptable, please apply today!
Benefits
Monthly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Office Snacks
Personal Development
Professional Work Environment
Bonus Opportunities
Paid Holiday
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers entering the office in a friendly and helpful manner.
Take premium payments from customers.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Maintain knowledge of new products and services.
Be outstanding at relationship building.
Develop and maintain client relationships.
Handle customer renewals.
Requirements
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Professional phone etiquette.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Ability to take initiative, be proactive, and think outside the box.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
