Customer Service Representative

```Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who is fluent in and English, has excellent communication skills, and enjoys helping others.

Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat
- Provide accurate and timely information to customers regarding products, services, and promotions
- Assist customers with order placement, tracking, and returns
- Resolve customer complaints or issues in a professional and efficient manner
- Perform data entry tasks to update customer information in the system
- Make outbound calls to follow up with customers or provide additional information
- Collaborate with other departments to ensure customer satisfaction
- Meet or exceed performance goals and targets

Skills:
- Fluent in Spanish and English (written and verbal)
- Strong communication skills with the ability to actively listen and empathize with customers
- Excellent phone etiquette and professional demeanor
- Proficient in data entry and navigating computer systems
- Sales experience is a plus but not required
- Prior Customer Service experience preferred
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

Location:
This position is located in .

If you are a motivated individual who enjoys providing exceptional Customer Service, we would love to hear from you. Apply now to join our dynamic team!```

Job Types: Part-time, Seasonal

Pay: From $12.00 per hour

Expected hours: 20 per week

Experience level:

• 1 year
• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Nanticoke, PA 18634: Relocate before starting work (Required)

Work Location: In person