Customer Service Representative

We are looking for a Customer Service Representative . Job responsibilities include:

• Work with team leader and team members to assist sales reps in your team to service their customers
• Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests
• Process customer orders/changes according to established department policies and procedures

Minimum requirements:

• High school diploma or GED
• Minimum one year Customer Service experience preferred
• Strong organizational skills
• Excellent verbal and written communication skills
• Ability to work within a team environment and independently when needed

What We Offer:

• Paid Vacation, Sick, and Holiday Leave
• Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance
• 401k Program
• Wellness program including employee step challenges, in-house gym, 5k sponsorships
• Educational Reimbursement
• Paid Parental Leave
• Other benefits such as Volunteer Time off, Birthday off with pay, and monthly lunches!

Best Plumbing Specialties is a business-to-business wholesale distributor of Maintenance, Repair, and Operations (MRO) products. We have been in business over 60 years as one of the largest independently owned specialty houses in the country, with sales in all 48 contiguous states. We market and sell our products to facility maintenance professionals, including building engineers, plumbers, maintenance mechanics, property managers, and purchasing agents.

Best Plumbing Specialties is an equal opportunity employer.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person