Address
SalaryJob Title:
Customer Service Representative
State/Area:
Illinois
City
Alsip
Primary Background
Secondary Background
Job Number:
JN -032024-5457
We are looking for a skilled Customer Service Representative to join our client's team in Alsip, IL.
Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges accurately and efficiently
- Manage customer fulfillment schedules and forecasts
- Conduct outbound calls to follow up with customers or provide updates on their orders
- Maintain accurate customer records and update information as needed
Qualifications:
- 1-3 years of relevant work experience.
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and navigating computer systems
- Bilingual in English and Spanish speaking abilities are a bonus.
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
- Professional development assistance
1st shift - Monday - Friday
- Mon-Thursday - 7am - 4pm
- Fri - 7am - 1pm
$50,000.00 - $60,000.00/year
Azimuth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know and we will help.
