Customer Service Representative

Starting Rate $3000/Month
Working here means the opportunity to help all families and customers have the best experience possible. We prioritize relationships, fuel and develop talent by creating promotion opportunities, succeed and achieve goals as one team. Goal driven, we will push to make sure each and every of our personnel achieve their visions.

ABOUT THE CUSTOMER ASSOCIATES

Experts of Customer Service, who enable a consistent experience for our guests by ensuring the product is displayed, explained and quoted fully and correctly. The Customer Associate is the backbone of our company and is the first contact customers have and responsible for creating a smooth process.

We believe our team members should have meaningful experiences that help them build and develop skills for a career, a career we want them to achieve when they want. These roles can provide you with the:

• Knowledge of Customer Service fundamentals and experience supporting a team of associates
• Experience in business fundamentals: sales trends, inventory management, and process efficiency and improvement
• Experience executing daily/weekly workload to support business priorities and deliver on all goals

WHAT WE ARE LOOKING FOR

This could be the company for you if:

• Working in a fast paced and energetic environment makes you excited…. We work efficiently and as a team to deliver for our customers
• Providing excellent service to our guests to create an everlasting memory and product satisfaction.
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the customers to learn and understand our products efficiency and performance.

The good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:

• Welcoming and helpful attitude toward customers and other team members
• Learn and adapt and pivot to situations that may arise.
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow a multi-step processes

We are an awesome place to work and care about our personnel, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle payment options and correctly fill out paperwork
• Lift up to 15lbs at a time
• Quote prices and terms to customers.
• Attend training meetings
• Flexible work schedule (e.g., weekends and holidays) and regular attendance necessary

Job Types: Full-time, Part-time, Contract

Pay: $3,000.00 per month

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Referral program

Experience level:

• No experience needed

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Work: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: In person