Responsibilities:
This position is NOT a call center environment. However, customer calls will be received and account for 50% Answering inbound and outbound phone calls making sure to create a great experience for the customer (Call volume Varies)
- Handle a variety of size accounts
- Answering questions internally and externally, creating project list, solving issues via phone or email / Placing orders online for customers
- Creating brochure packets for customers / Assembling Packets neat & Properly
- Work with other departments and manufacturers on a day to day
- Being able to lift up to 25lbs
- Tracking shipments when needed
Skills:
- Self-motivated and quick learner
- Detail Oriented and very customer focused
- Team-Oriented
- Punctual
- Must have excellent communication and computer skills
- Proficient in Microsoft Suite (Word, Excel, PowerPoint)
- Adaptable/ multi-tasking along with being able to prioritize workload/Have email and phone etiquette
Other:
- Business Casual Attire
- This position is on-site in St. Charles (some remote work from home after probationary period)
- Interview process: resume review, Teams interview, Onsite Interview
- Training is one on one
- Start Date: As soon as possible
- Paid Weekly
- Hybrid Remote
Job Type: Full-time
Salary: $16.00 - $19.00 per hour
Expected hours: 40 per week.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8-hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
- Office
Ability to Relocate:
- Saint Charles, IL 60174: Relocate before starting work (Required)
Work Location: Hybrid remote in Saint Charles, IL 60174