Customer Service Representative

Here at IBC Inc, it is our mission to organically build a principle-centered, goal-oriented environment which delivers the results on the bottom line our clients expect.
We are continuously pushing boundaries to become the fastest growing and most efficient retail sales and marketing firm in the nation. We accomplish this by providing high quality, face-to-face customer acquisition for our clients in the telecommunications industry.

Benefits and perks you will enjoy:

• No Door-to-Door sales or telemarketing
• Hourly pay based on experience and qualifications and supplemental pay opportunities
• Weekly and Monthly Bonuses for all top performers
• Absolutely no micromanaging
• Direct coaching from the leadership team
• Industry conferences to aid personal and professional development
• Domestic and international travel opportunities
• Social gatherings and team events in and out of the office

Day-to-day responsibilities:

• This position focuses on handling one-on-one sales interactions with customers in stores daily
• Apply your people and communication skills to strike up conversations in order to educate customers on new products and benefits to increase sales
• Use the latest software technology to manage relationships and interactions with current and potential customers
• Handle customer inquiries to address all customer concerns
• Act as the brand liaison between our clients and firm
• Be responsible for daily data analytics of sales and provide feedback to team members

Requirements:

• 1-2 years of Customer Service experience
• 2 or 4 year degree is preferred (All Majors Accepted)
• Must have interest in getting into the sales industry
• Knack for interacting and building relationships with people in-person
• Desire to be the best version of yourself and contribute at a high caliber to a committed team
• Take ownership of every aspect of setting and achieving goals by demonstrating strong work ethic
• Hold high levels of integrity in order to assure everyone on the team has a true sense of trust
• Focused on growth for clients, customers, and the team

For growth opportunities, we are willing to train highly motivated and hard working individuals for management. All openings are ideal for recent graduates, or professionals with Customer Service and retail/sales experience.

For more information please visit our website: https://internationalbusinessconcepts.com/

Job Type: Full-time

Pay: Up to $25.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Compensation package:

• Bonus opportunities

Schedule:

• 10 hour shift
• 8 hour shift

Ability to Commute:

• Raleigh, NC 27612 (Preferred)

Work Location: In person