Customer Service Representative

Ready to join a work family? Extreme Heating and Air Conditioning has immediate openings for a professional, career-minded Customer Service Representative for our Beavercreek location!
Why Extreme? We have made it our mission to guarantee the complete satisfaction of our valued customers. We believe customer satisfaction begins with employee satisfaction. Taking care of our team is a top priority!
Apply for our Customer Service Representative!

• Field phone calls from customers needed HVAC services
• Outbound calling to customers with scheduling, appointment remainders, collecting payments
• Make and receive phone calls from technicians to communicate and prioritize work assignments
• Provide logistical support to the field to ensure maximum output per man-hour
• Dispatch appropriate technician to satisfy customer problem based on skill, nature of the problem, location of problem, and location of personnel
• Ensure proper paperwork is received by and from a technician as required, including work orders, tasking, start-up sheets, etc
• Assume receptionist duties, greet public and refer them to appropriate staff members, answer the phone, route calls, and take messages
• Receive deliveries and mail
• Other tasks as needed per management
• Sales experience a plus not required

Extreme Heating and Air Conditioning offers competitive compensation packages.

We also offer a comprehensive benefits package to keep you and your loved ones protected for
whatever life throws your way:
? Medical/Vision/Dental Insurance
? Supplemental Insurance
? Bonus Incentives
? Paid Holidays
? Paid Vacation
Job Requirements:
? Punctual, reliable, and self-motivated
? Excellent communication skills; both verbal and written
? Computer and technology savvy
? High attention to detail
? Customer Service and/or Dispatch experience preferred but not required Service Titan Knowledge perferred but not required.

? Must be able to pass a pre-employment drug screen and background check

Ready to get started? Send your resume and apply today!

Job Type: Full-time

Salary: $19.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Occasional weekend and evenings as Demand is needed

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Beavercreek, OH 45434: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person