Customer Service Representative

Customer Service Representative

AgState is currently seeking a Customer Service Representative. Do you enjoy working with people? Do you have great customer skills and attention to detail? Do you enjoy working with computers, spreadsheets, and performing basic accounting? Are you a hard worker with a desire to learn and grow in your career? Join our team today!

Under the direction of the Location Leader, you will complete various administrative functions and will be responsible for establishing professional customer relationships.

This is a great opportunity for candidates interested in working with agriculture and providing exceptional Customer Service to our producers. You will find a team atmosphere committed to safety and excellent Customer Service, along with a stable career that offers outstanding benefits!

ESSENTIAL FUNCTIONS

• Demonstrate work habits that develop, build and support the team concept within the organization.
• Provide outstanding Customer Service by responding to customer inquiries at the counter and over the phone regarding such things as statements, sales, bids, grain contracting, pricing questions, grain offers and options, historical account activity, selling, etc.
• Prepare customer grain contracts, settlements, and issues grain settlement checks, as needed.
• Abide with state and federal rules and regulations, monitors grain contracts to ensure compliance and make sure there is no lien on government hold.
• Prepare feed orders, purchase orders, work orders to mill, invoice feed, outgoing grain and prepare/input grain transfers, lot tracking for feed ingredients, track grain movement.
• Be knowledgeable with the budget process and assist location leader with achieving budget goals.
• Weigh incoming and outgoing loads at scale, record grades, input scale tickets, and file tickets.
• Ability to make sales & service calls, as needed.
• Cultivate a fun and enjoyable workplace for AgState’ employees and customers.

EDUCATION AND REQUIREMENTS

• Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

**Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence **

AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan, Medical, Dental, Vision, Life Insurance, Salary Continuation, Long Term Disability, Supplemental Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP), Education Assistance, Employee discounts and local discounts, Paid Holidays, Clothing Allowance, and a generous Paid Time off Accrual.

Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.

APPLY NOW!

To submit your application or to view our other openings within the company visit us online at www.AgState.org. Contact Human Resources for an Internal Application.