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Form of workJob Description
BCforward is currently seeking a highly motivated Water Billing Temp / Customer Servicein Newton, MA 02459
Position Title: Water Billing Temp / Customer Service
Location: Newton, MA 02459
Shift Timing: Mon - Friday 40.00 Hours Per Week
Anticipated start date: 1- 3 Weeks
Duration: 6 Months contract and the possibility to be extended the contract.
Pay Rate: $22.00 on W2
Job Description:
Title: WATER BILLING TEMP
Performs
clerical activities including data entry word processing water and sewer use billing and abatement preparation telephone answering and complaint resolution.
Essential Elements
As required operates multi-line
telephone to receive incoming calls. Screens and directs calls to proper section or person.
Takes and/or relays messages.
Attends counter and answers billing and other questions and inquires.
Data enters water and sewer usage
approved abatements customer information and changes updates computer and hard copy files.
Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
As required prepares a variety of daily weekly monthly or periodic reports.
May be required to perform other departments data entry/retrieval and filing and record maintenance.
Follows and adheres to department City and other government rules regulations policies and procedures.
QUALIFICATIONS: At a minimum
the candidate should have some Customer Service billing computer and telephone experience. Additionally it is desirable if they have any MUNIS and/or government experience.
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
