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SalaryFishman Flooring Solutions, an industry leader and voted a Top Workplace for 2019, 2020, 2021, and 2022 is searching for the next great addition to our office team in Charlotte, NC. This Customer Service position is a fantastic opportunity to make an impact with a growing, but stable, 100% employee owned company. The Customer Service position places a high emphasis on delighting the customer.
Fishman Flooring Solutions offers employment with a family-oriented organization in business for more than 100 years, and a competitive benefits package. Just some of the benefits include: health/dental/vision insurance; paid time off, holidays; profit sharing bonus plan; retirement/401k; and employee stock ownership plan.
The ideal candidate will possess:
- Flooring experience preferred
- Experience with operating in a Customer Service capacity to assist sales staff and customers with orders, purchases, questions and problems
- Ability to receive and enter orders, resolve challenges, track orders and shipment status, process returns
- Experience in multi-tasking in a high-volume Customer Service call center
- High level of interpersonal and communication skills
- Basic computer proficiency and excellent data entry skills
Apply now to be considered for this outstanding opportunity to grow with Fishman Flooring Solutions!
Experience
Required- 3 year(s): Customer Service
Education
Required- High School or better
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Job Security: Inspired to perform well by the knowledge that your job is safe
- Goal Completion: Inspired to perform well by the completion of tasks
