Consumer Support Executive
6 Months Contract
Location – Augusta, GA
Job Description -
- Qualifications
- Preferred 3+ years of banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
- General working knowledge of all applicable banking laws and regulations
- Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
- Strong oral presentation and training delivery skills in-person and over the phone required
- Excellent problem-solving, analytical and critical thinking skills
- Demonstrated ability to influence and establish positive working relationships across the organization required
- Results oriented in a high-performance team environment
- Self-starter and ability to multi-task in a fast-paced environment
- Outstanding organization and effective time management skills
- Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)
Job Type: Contract
Salary: $15.00 - $17.00 per hour
Experience level:
- 5 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- Banking: 1 year (Required)
- Microsoft Excel: 1 year (Required)
- Customer service: 6 years (Required)
- Communication skills: 5 years (Required)
Work Location: In person