Sales Manager

Position Summary
Markey's, a multi-state leading provider of creative audio-visual services, is seeking a full-time Sales Manager to add to our expanding team in Des Moines, IA. The Sales Manager is responsible for providing audiovisual consultation services to established and potential customers over the phone, online, and in person for the Iowa & Nebraska market. Primary focus will be on customer account management and development for small to medium-sized events and projects. Position will include occasional nights and weekends as needed, based on the client assignments.

We are currently hiring for a Full-Time, salaried (exempt) position. The shift and hours will vary depending upon business need, and some evening & weekend work is required.

Position Responsibilities
1. Discuss with customer their audiovisual needs and the purpose of the event, meeting, or presentation to gain a proper understanding of their goals and objectives.
2. Provide consultation and suggestions on the best possible applications of audiovisual equipment based on customers' needs and budgets.
3. Prepare quotes, track equipment and prepare/submit billing.
4. Confer with other Consultants, Project Managers and Technicians for suggestions and ideas to determine appropriate audiovisual solutions for the customer when necessary.
5. Arrange and actively participate in planning meetings and site inspections for clients and potential clients.
6. Provide technicians with detailed information regarding location logistics, equipment, staging, and customer contact information.
7. Coordinate AV logistics (equipment, transportation, cross rentals) for select events.
8. Coordinate venue logistics for select events. Attend planning meetings and work with different departments to facilitate set up and strike of events.
9. Act as a single point of reference for clients throughout planning process.
10. Collaborate with Markey's staff on event production to continually enhance overall quality of services offered.
11. Provide phone support for basic technical questions/problems.
12. Attend or be onsite, as needed and requested, to support events.
13. Provide effective and prompt responses to all customer inquiries.
14. Confer with Event Technicians to ensure that clients' expectations are fulfilled and review post-event status reports.
15. Prepare, review and submit billing numbers ahead of time and then finalize after event's completion with accurate reconciled labor and cross-rental costs.
16. Work with Branch Office Manager to resolve any customer concerns or billing discrepancies.
17. Fulfill other duties as assigned to ensure success of Markey's events.

Position Requirements
• Minimum of 2 years' experience in audiovisual/events/hospitality industry, with previous work experience in sales or consulting preferred.
• Ability to understand the client's perspective while also communicating and interacting in a positive and professional manner with clients, co-vendors and the Markey's staff.
• Knowledge of audiovisual equipment including operation, set-up, and applications.
• Ability to prioritize and handle multiple tasks in a fast-paced work environment.
• Computer proficiency and thorough knowledge of Microsoft Office software – Word, Excel, PowerPoint. Ability to learn R2 program.
• Must have high attention to detail, excellent organization, and ability to work within standardized processes.
• Solid customer service skills; strong customer service background.
• Ability to work in a collaborative team environment, as well as independently, and follow directions from management.
• Must be able to work a flexible schedule as dictated by business needs.

Become a part of our team!
Established in 1959 and with more than 60 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are an employee-owned company committed to providing a good working environment where all employees treat each other with respect, are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

At Markey's we are a 100% Employee Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

We offer:
• Competitive wages
• Training & career development
• Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
• A wide range of experienced staff to work with and learn from on a daily basis
• A comprehensive benefit program including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)

Check us out at www.markeys.com!