Address
Form of work
SalaryResponsibilities:
- Respond to customers via phone and email in a professional and efficient manner.
- Send out product information and educate customers on our product range.
- Offer a variety of product-related solutions to clients.
- Create quotes and estimates, both in our ERP computer system and in our Gmail system.
- Determine freight costs.
- Accept and process incoming purchase orders.
- Miscellaneous administrative tasks.
- Identify potential customer needs/opportunities to grow our business.
Experience/Skills:
- Previous Customer Service/sales experience.
- Prior experience running/managing a business a plus.
- Excellent communication skills, both verbal and written.
- Ability to manage relationships and expectations on various levels.
- Excellent interpersonal skills (approachable, positive, motivated, go-getter attitude).
- Desire to provide exceptional Customer Service.
- Ability to sell and cross sell.
- Ability to multitask and prioritize.
- Strong computer skills, including Microsoft Word and Excel, Gmail, Goldmine and Trendex.
- Strong ability to deal with people, both internal co-workers and external customers.
- Fast learner, detail-oriented and organized.
- Willing to take direction.
- Ability to be both flexible and accommodating in your approach.
- Strong time management skills.
Qualifications: HS Diploma or equivalent
Pay Range: Commensurate with experience ($18-$20/hour); includes benefits
Hours: Monday-Friday, 8:00am-4:30pm
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
