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Form of workJob Description
Adecco is assisting a local client in Union City, CA for a Customer Service Representative. As a Customer Service Representative, you will ensure the delivery of outstanding service. You'll collaborate with customers, business partners, and drivers to uphold our commitments and ensure customer satisfaction throughout the entire process. To thrive in this position, you must excel in multitasking and be adept at providing solutions that advance multiple projects toward completion. This role is Monday to Friday 7am to 3:30pm, some overtime may be needed. The pay range is $18 to $20 an hour depending on experience.
Your daily responsibilities will include:
Apply Now ! to be considered for this Customer Service Representative role!!
Pay Details: $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Your daily responsibilities will include:
- Assisting customers and business partners via telephone and email
- Handling customer complaints with professionalism and composure
- Identifying, assessing, and resolving problems or issues
- Monitoring the progress of delivery routes
- Scanning haul-away pods and verifying stamps
- Processing changes or cancellations to delivery orders
- High school diploma or equivalent
- 1-year related experience, preferably within a call center environment
- Proficiency with Microsoft Office: Word, Excel, PowerPoint and MS Project
- Strong Customer Service skills with the ability to effectively resolve issues.
- Exceptional multitasking abilities with strong organizational skills
- Capability to thrive under pressure while exceeding customer expectations.
- Weekly Pay! Every Friday
- Monday to Friday 7am to 3:30pm
Apply Now ! to be considered for this Customer Service Representative role!!
Pay Details: $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
