Duties:
- Provide exceptional Customer Service to clients
- Assist customers with inquiries, complaints, and product information
- Perform data entry tasks to update customer records and order information
- Upsell products and services to customers when appropriate
Experience:
- Previous experience in a Customer Service role preferred
- Strong communication skills in English, both written and verbal
- Bilingual proficiency in Spanish is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with sales techniques and the ability to upsell products
- Proficient in data entry and navigating computer systems
At our company, we value our employees and offer a competitive benefits package including:
- Competitive pay based on experience
- Medical, dental, and vision insurance options
- Paid time off for vacation, sick leave, and holidays
- Opportunities for career growth and advancement within the company
If you are a motivated individual with excellent communication skills and a passion for providing outstanding Customer Service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
Work Location: In person