Customer Service Representative - 1798289

Job description

R.S. Andrews is an established commercial andresidential air conditioning and plumbing company in the Bluffton area. We have been in business for almost 50 years, proudly servicing the low country and surrounding counties.

RS Andrews is currently seeking aCustomer Service Representativefor our Bluffton, SC Office to join our team comprised of creative and energetic employees, who are dedicated to delivering the best Customer Service experience every day.

What we can offer YOU:

• Medical
• Dental
• Vision
• 401(k)
• Family Medical Leave
• Paid Holidays
• PTO

Responsibilities

• Handling inbound and outbound phone calls with professionalism and courtesy.
• Managing filing systems accurately and efficiently to ensure organized documentation.
• Performing data entry tasks accurately and in a timely manner to maintain up-to-date records

Job requirements

• 1-2 years of proven Customer Service experience, showcasing efficiency in scheduling and coordinating technicians
• Strong communication skills for clear interactions with technicians, customers, and team members
• Customer service-oriented mindset with the ability to gather essential information and ensure satisfaction
• Flexible mindset to handle emergency service calls and urgent needs
• Must be Authorized to work in the U.S.

RSA is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, RSA may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.