Customer Service Rep (M-F 11 Am - 7 Pm)

The Customer Service Representative provides world-class service to clients and potential clients by scheduling appointments, processing payments, and addressing questions or concerns.

Responsibilities

• Answers incoming phone calls in a friendly, timely fashion.
• Schedules appointments.
• Recommends the Comfort Club Memberships to our clients by suggestive selling.
• Adheres to the required call flow.
• Makes a minimum of 80 daily outbound calls during nonpeak times.
• Performs all other duties as assigned.

The schedule is first shift Monday through Friday 11 am - 7 pm.

Salary
From $18-$20 per hour based on experience, plus commission

What's in it for you?

• Weekly pay
• Competitive hourly pay plus uncapped commissions. Multiple CSR's are earning $75k+++
• Paid company trips
• Paid holidays
• Tuition Reimbursement
• 401k with company match
• PTO
• Company events
• Career advancement opportunities

High School diploma/GED or equivalent experience is required.

• Six months of Customer Service experience is required.
• Experience with Microsoft products (Word, Excel, Outlook) is preferred.
• Experience using Service Titan strongly preferred.
• Experience with Alpha Numeric Data Entry is required.
• Excellent Customer Service skills are required.