The Role
As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities, and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.
Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include:
- Developing short and long term strategies for your assigned clients
- Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
- Develop a trusted advisor relationship with client contacts through effective communication, proactively consulting, and ensuring the delivery of superior client service
- Leading vendor procurement strategy, negotiation, implementation, and optimization activities
- Engaging specialist resources and subject matter experts to solve for client needs and generate new business
- Materially growing Health and Benefits revenue through:
- Anticipating client needs and cross-selling new solutions to current clients
- Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
- Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
- Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
- Developing and reviewing self-insured medical, pharmacy, dental and vision projections for mid to large employers
- Maintain the market’s client retention goals and identify opportunities to grow your book
- Comply with internal compliance requirements
The Requirements
- 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
- Proven ability to generate revenue
- Track record of success in managing and growing client relationships
- An executive presence with polished and well developed written and oral communication skills
- Superior ability to influence and collaborate with senior management and work across all levels of an organization
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- State Life and Health license required within 90 days of joining
- CEBS designation, or health and welfare actuarial or underwriting training desired
- Bachelor's degree is required
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings
Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group
Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing
Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory pension plan and Savings Plan (401k). Certain senior level roles may
also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
EOE, including disability/vets