Customer Service Rep Ft Evenings Outreach Lab

• Hours: Monday-Friday from 2:30pm-11pm

  What you will do:

  • Answers phone requests for test results to physicians and other healthcare personnel.
  • Calls results to ordering provider.
  • Ensures accurate electronic documentation of calls, faxed reports, etc. - Prints and faxes lab reports as directed by order.
  • Files lab reports for courier delivery and prepare lab reports for mail, as needed.
  • Pages courier for stat and routine pick-ups.
  • Reviews report(s) for missing information to correct.
  • Retrieves and reviews original physician order for demographic information.

  Qualifications:
• • One-year experience in a client services/clerical position required.
  • Previous laboratory experience preferred.
  • Computer experience preferred.
  • Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.