Address
Form of work
SalaryAbout us
KMI A/C and Heating is a small HVAC business in Celina, TX. We are professional, curtious, and family first oriented.
Our work environment includes:
- Work-from-home days
- Growth opportunities
- Positive atmosphire
- Performance bonuses
Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, complaints, and product information
- Analyze customer needs and recommend appropriate solutions
- Handle outbound calls to follow up on customer inquiries or resolve issues
- Communicate effectively with customers in a professional and courteous manner
- Maintain accurate records of customer interactions and transactions
Experience:
- Previous experience in Customer Service or a related field is preferred
- Strong sales skills with the ability to upsell products and services
- Bilingual proficiency in English and Spanish is a plus
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and provide effective solutions
- Multilingual abilities are an asset
We offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing outstanding Customer Service. Apply now to become a valued member of our Customer Service Representative team!
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: No less than 40 per week
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
- 3 years
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
