Customer Service / Office Representative

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Address customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Upsell products and services to maximize sales opportunities
- Communicate effectively with customers to ensure their needs are met
- Analyze customer feedback and provide suggestions for improvement
- Make outbound calls to follow up on customer inquiries or provide updates

Skills:
- Strong sales skills with the ability to upsell products and services
- Excellent verbal and written communication skills in English
- Bilingual proficiency in [insert relevant languages] is a plus
- Exceptional Customer Service skills with a focus on customer satisfaction
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with phone etiquette and professional communication standards
- Multitasking abilities to handle multiple inquiries simultaneously

Additional Benefits:

-Commissions for Customer Service Representative Generated Sales

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $520.00 - $600.00 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Shift availability:

• Day Shift (Required)

Work Location: In person