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Salary```Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you are a fluent Spanish speaker with excellent communication skills and a passion for helping others, we want to hear from you! Duties: - Handle incoming customer inquiries via phone, email, and live chat - Assist customers with product information, order status, and general inquiries - Provide prompt and accurate responses to customer questions and concerns - Process orders, returns, and exchanges - Perform data entry tasks to update customer records and maintain accurate information - Make outbound calls to follow up with customers regarding their inquiries or orders - Identify opportunities to upsell or cross-sell products and services - Collaborate with other departments to resolve customer issues in a timely manner Experience: - Previous experience in a Customer Service role is preferred - Fluent in Spanish and English, both written and verbal - Strong communication skills with the ability to effectively communicate complex information - Proficient in data entry and computer skills - Excellent phone etiquette and active listening skills - Sales experience is a plus - Ability to multitask and prioritize tasks in a fast-paced environment Benefits: - Competitive salary based on experience - Comprehensive training program provided - Opportunities for career growth and advancement within the company - Positive work environment with a supportive team If you are passionate about delivering exceptional Customer Service and have the skills required for this position, we encourage you to apply today! Please submit your resume along with a cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview. Note: This job description is intended to provide an overview of the responsibilities and duties of the Customer Service Representative position. It is not all-inclusive and additional duties may be assigned.```
Job Types: Full-time, Part-time
Pay: $18.66 - $20.53 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Remote
Work Location: Remote
