Customer Service Greeter - O'hare Airport

Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Customer Service - Greeter at O'Hare Airport (ORD).  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This position pays $18 / hour and is located at (O'Hare International Airport) O’Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666.  We offer:Paid time offEmployee discountsRetirement savings plan including 401kHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and development The schedule available is: Monday-Friday 3pm - 11:30pm Enterprise Mobility operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. Responsibilities Work proactively with drivers, Auto Detailers, handheld return agents and managers to ensure proper vehicle supply.Welcome members to the facility when they exit the bus or arrive on the lot.Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.Assist members with questions and concerns to minimize counter visits.Communicate Customer Service issues to management.Ensure that hangtag information is completed correctly.Maintain clean low mileage fleet requirements.Maintain Emerald Aisle for cleanliness.Thank member for their business.Provide upgraded vehicles on request.Perform other Customer Service related duties in addition to those listed, to ensure our service meets the needs of our customers.Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years of age.Must have 1 year of work experience ( in the prior 3 years) with Customer Service responsibilities.Must have a valid driver's license with no more than 1 moving violation on driving record in the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have worked 6 months or more at most recent employerMust live within 30 minutes of O'Hare Airport