Customer Service Front End

Customer Service Representative
Part Time Hourly – $16.45 - $17.70 per hour
Must be at least 18 years and older
Position Description:
With general supervision, the Customer Service Representative upholds the foundation on which Stew Leonard’s is built: The Customer is Always Right! Customers receive assistance in a variety of areas of Stew Leonard’s business when they stop at the Customer Service desk.
Your day-to-day:

• Provide customers with prompt and courteous service in the following areas (may vary by location)
• Customer returns
• Catering
• Lotto
• Collecting and entering customer comments
• Reacting to customer comment, when necessary, by ensuring customer is contacted
• Answer incoming phone calls and direct them to the appropriate departments
• Assist with Front End Supervisor and Money Room breaks
• Other duties, as assigned

Qualifications:

• 1 to 3 years cashier experience, with excellent cash control
• Great communication skills, both written and oral
• Great Customer Service skills
• Good computer skills
• The ability to multi-task

What you bring to the team:

• Lead by example
• Great work ethic
• Good interpersonal skills
• Problem solver
• Honest
• Flexible

Working Conditions:

• Requires frequent standing with occasional walking and lifting up to 30 pounds
• Requires occasional repetitive motion of arms and hands

Satisfy:

• Greet customers with a friendly smile and positive attitude, ensuring that each customer feels welcome and appreciated.

Teamwork:

• Collaborate with team members to ensure the smooth operation of the store, offering assistance and support where needed.

Excellence:

• Improve and maintain the efficiency of the store in order to reach success.

Wow:

• Be a positive ambassador for the store, representing our S.T.E.W. values in all interactions with customers and team members. You are the biggest WOW!

Why you’ll love working here!
Family Oriented: We respect the personal balance between work and family with career opportunity and growth- over 80% of our managers have been promoted from within.
Benefits: High value, high quality Medical, Dental, and Vision coverage, 401 K plan for FT & PT team members, family & personal time, life insurance, and more!
Environment: Have you seen the Avocado Girls? Chiquita Banana? Or the singing Parrot?
Pay Day: We’re thrilled to offer our employees Dayforce Wallet – a new way to get paid. Say bye-bye to pay day and hello to pay your way. Get your pay as soon as you earn it, at no cost to you – It’s your money, why should you have to wait? Request your pay as you earn it.
We take pride in the power of diversity, inclusion, and being socially responsible to the communities which we live and do business
For more information on working at Stew Leonard’s click on the link below!
http://www.stewleonards.com/work-at-stews/

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Life insurance