Address
Form of workJob Description
Customer Service Entry Level
Benefits/Perks:
Benefits/Perks:
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great Customer Service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
- Assist customers in person in a retail environment
- Identify customer needs, collect relevant information, and provide solutions
- Use sales training skills to effectively sign up customers
- Use best practices in Customer Service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Meet sales quotas
Qualifications
- High school diploma/GED
- Communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
